Lately have been several people who have asked me why could not download android apps from Google Play, and how they could solve the problem.
In fact, it is nothing strange, and may be due to several reasons. First, you should verify that the problem is not related to the WiFi or data line phone, browsing or using other applications that require Internet access.
2- Clear the cache of Google Play. To do this go to Settings / Applications / Manage applications, select the appropriate application and click "Clear data" and "Clear Cache".
3 -Access Google Talk. If you get access to this service, it is virtually impossible for Google Play does not work.
4 -If the problem persists, I recommend you delete all the phone data restoring factory data. To do this you just have to go to Settings / Privacy / Factory data reset.
When the device restarts, you'll have to connect to Google Play again, entering data in your Google account . Remember that if you activate two-step verification, you must create a specific password for your device here , otherwise it will indicate that the password is invalid .
Note: If problems appear only to want to buy an application, go to this address and check that your payment information is valid. Maybe your card has expired or your information has been misconfigured.
In fact, it is nothing strange, and may be due to several reasons. First, you should verify that the problem is not related to the WiFi or data line phone, browsing or using other applications that require Internet access.
Then I leave you with four possible solutions:
1- Cancels any download you have started and restarted the phone.2- Clear the cache of Google Play. To do this go to Settings / Applications / Manage applications, select the appropriate application and click "Clear data" and "Clear Cache".
3 -Access Google Talk. If you get access to this service, it is virtually impossible for Google Play does not work.
4 -If the problem persists, I recommend you delete all the phone data restoring factory data. To do this you just have to go to Settings / Privacy / Factory data reset.
When the device restarts, you'll have to connect to Google Play again, entering data in your Google account . Remember that if you activate two-step verification, you must create a specific password for your device here , otherwise it will indicate that the password is invalid .
Note: If problems appear only to want to buy an application, go to this address and check that your payment information is valid. Maybe your card has expired or your information has been misconfigured.