In this article I will try to gather the solutions to the most common mistakes that we can find in Android tablets and smartphones with wanting to download apps. They are errors that can occur due to poor factory settings because we do not have enough free space, because we have rooted the device bad, or because we have done lio touching things we should not have;) (As in life itself ..)
![solve google playstore error problem installing]( "playstore installation problem")
Sometimes the error says it could not be verified Google account, other allows you to download some applications and then longer (especially when wanting to download heavy applications), and other times the application simply closes or leaves a mysterious message leaves us stupid. Android If you already did some of these things we will try to solve it here.
The errors are treated in this article:
Something must always be available to implement these solutions is WIFI. Or at least 4G. because download applications using the data network is not secure, you cut, you will reach the limit of monthly, etc. If you have 4G at least he has the speed, but ideally would have to use WIFI to be sure that the download is fast and not cut by having bad sign.
I just ask you to read carefully the recommended steps and leave your comments at the end of the article, either if it will solve the problem for others to know that it works, and if you did them, see if I can lend a hand.
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Solution to error "Error while retrieving information from server [ RPC: S-1 : AEC-0] "
Before you continue reading, note the error code red title: just use this solution if you are getting an error with the same code, BUT NO . And it is seriously different codes represent different errors, and each requiring a different solution.
The errors are treated in this article:
- "Stopped the Google Play Store"
- "Package file is invalid" or "Package file is invalid"
- Error (-101) of the Play Store to download applications
- Error 491 of the Play Store to download applications
- Error 919 of the Play Store to download applications
- Error "-24 " of Android Play Store: in this link
- Error [RPC: S-1 : AEC-0]
- Error [RPC: S-3 : AEC-0] and [RPC: S-7 : AEC-0]
- Error [RPC: S-5 : AEC-0]
Something must always be available to implement these solutions is WIFI. Or at least 4G. because download applications using the data network is not secure, you cut, you will reach the limit of monthly, etc. If you have 4G at least he has the speed, but ideally would have to use WIFI to be sure that the download is fast and not cut by having bad sign.
I just ask you to read carefully the recommended steps and leave your comments at the end of the article, either if it will solve the problem for others to know that it works, and if you did them, see if I can lend a hand.
Solution to error "has stopped implementation of Google Play Store"
If the error is leaving you a message that " has stopped implementation of Google Play Store " or in English " Unfortunately Google Play Store has stopped working "... may be because the application that handles the downloads are hung or disabled, and this is solved by going to Settings > ApplicationManager > All , and in that long list should look and touch application "downloads" that appears green Android icon . In there they have to make sure it is not disabled, that is, playing the "Enable" button if present, and then "Force Stop" switch off, then on again, and now, it should work fine.Solution to error "Package file is invalid" or "Package file is invalid"
This error began to appear in August on some computers with Android 4.2 when trying to download apps Store Play Store.
Arises from an update of the Google Play Application August 2013, apparently 4.3.10. This error occurs randomly and attempt to download or update any application .Some have noticed that if retried during the day, perhaps you this error afternoon but at night no longer appears. And it happens but we are looking to download the application to be fully valid.
In Google you know the error and figure apparently marked as Solved: [# 10230007] "Package File Invalid" error when downloading or updating apps , but still no update to fix the problem was launched.
For now it seems there is no definitive solution to the problem, and what is recommended for those who suffer is to reattempt downloading applications at different times of day to do it. And ALWAYS DOWNLOAD APPLICATIONS USING WIFI, no 3G networks / 4G data ,and that I have read that many users in Colombia, Peru and Ecuador have this problem with plans Telefónica, where they say that their plans are "Navigation" and not Downloads. anything else you might try, is that if the home WIFI does not work, go to work, or the bar, to the house of a relative / friend / partner / neighbor or the nearest WIFI place , and if WIFI is a non-public and have to ask for the password, even better , and try to see if that connection can download applications; and discuss if this will solve the problem too;)
Meanwhile we still only be aware of application updates Google Play, and clear its cache and data and uninstall updates before upgrade to the final version, so correct for erroneous data that could be from the previous version.
Solution to error "could not be downloaded due to an eror (-101)"
What we recommend in almost every forum of Android for this error is to go to Applications, and opening one by one, Downloads, Google Play Store and is called Google Services Framework (or Services Platform Google), and 3 cases play " Force Stop ","Clear Data"button and presents if escroleamos down to"Empty Cache". Do this on all three applications, then immediately turn off and on the computer. Then turn it on again, now try the download.
If that was not resolved, repeat ALL recommend the process but before you restart the computer, go to Settings, Accounts, and delete our Google account settings. After turning on the computer, we must reshape our Google account before attempting to download. But it should work if you follow these step to the letter.
Error 491 Solution to the Play Store to download applications
If the error is you leaving 491 to download heavy applications such as some sets which weigh over 50 Megas, chances are you have almost filled the internal memory of the device.
Sometimes we are confident in knowing that our device has 500 MB or more of free internal memory, but you have one small note: Android applications are downloaded APK files, which are nothing more than ZIP files renamed, and to settle, Android has to unzip its contents to a temporary folder, then copy those files to their final location. And these files can be unzipped quietly occupy 400%, especially if it comes to games. Example:
If we have 500 MB free and the application we want is a game that weighs 100 MB, it is highly likely that you can not install it ... because when decompressing files the application can safely occupy the triple (300 MB), then you need to install copy the 300 MB to the destination folder, so you would be missing 500-100-300-300 = -200 MB of space needed ... that is at least 700 NASA FREE (500 + 200).
So the heavier applications work best in top tablets or smartphones, simply because they have the comfort of having more internal memory to work. Furthermore, and to give an example, a smartphone with Android 4 and only 512 MB of RAM is not a good place to run a game of high caliber, because if you think about such a heavy game, will have heavy graphics, and if you already had many applications installed and RAM occupying only would slow your device ... but it is unfortunately still many manufacturers who still cheat RAM and internal memory to lower its price.
But how to fix the error 491.
First you would have to check how much free space is left in the internal memory and microSD. In Settings, Storage, we will show how each is free. If you really have less than 50% free (if for example you have 512 MB total and less than 256 MB free), you should try to move apps to external storage: Settings, Applications, see all that you have installed and move all they can to the external storage card (microSD) you play the name of each application to access your data installation view, and whether the system and the application will allow, you'll see a button that says "Move to SD card "; just be aware that according to the weight of applications may take a few seconds to move. Then we will compare internal storage as you had before and after making this move and so you know if it was worth it. The apps run faster in internal memory, but at the cost of staying out of space quickly to continue installing (this is the fine print of Android;)).
The litmus test to test this is to try to download an application ultralight, weighing less than 1 MB, and you should have no problems with that, because the 491 is when the installation fails because of low free space.
Error 919 of the Play Store to download applications
The error 919 is rather arbitrary and there is no official info on what causes it. And it is an error that is happening quite often. I did a big search on all forums in English and Castilian and no consensus on a technical solution.
In one of the comments I have reported the error 919 happens in some countries (Colombia for example) because the data plans will end just for the download, so you just need to carry a card, buy a plan data and theoretically it disappears Error 919 If someone can confirm it will be great.If that does not work them, what they recommend on specialized sites is a mixture of the solutions for the other errors:
- Always try to use WIFI for downloads, no 3G, no 4G. And if you get errors with WIFI, try elsewhere, with another WIFI connection; a bar, a square, the house of a friend / relative / partner / neighbor ...
- Check Settings, Storage, that free space is AT LEAST DOUBLE what weighs the application you want to download, both internal and external memory, because the management of free space on Android does not always work as one would think. Read a little above these paragraphs, the solution to 491 :)
- In another site recommend checking the router settings through which you access the WiFi, and if it is ours and we know how to do, open a firewall exception for UDP port 123 I doubt this side comes the question, since the Most home routers firewall disabled bring the factory, so there should be no restrictions. But if they can review it.
- Others recommend go to Applications, and opening one by one, Downloads, Play Store and Google called Google Services Framework (or Google Services Platform), and in 3 cases play " Force Stop "," Clear Data "and the button that shows us if escroleamos down to" Empty Cache ". Do this on all three applications, then immediately turn off and on the computer. Then turn it on again, now try the download. If that was not resolved, recommend repeating the process but before you restart the computer, go to Settings, Accounts, and delete our Google account settings. After turning on the computer, we must reshape our Google account before attempting to download.
- Another method that I found in the Android Central forum , is to verify that we are first admitted as users in that was updated in 2013 and renamed to Hangouts Talk application. Then go to Settings, Applications, All and open the Google Play Store, erase data, empty cache and uninstall updates. Out of that and will now implementingGoogle Account Manager (Account Manager Google), and delete data, cache emptied but also touch Force Detention. We turn off the computer, we removed the battery and left it off 5 minutes. Then put the battery back, turn on and go to the Talk application (or Hangouts, as that version have) and check that we are still admitted as users. And now try to do a download, many ran them, especially with teams and Samsung Galaxy Nexus.
- AND ONLY IF THE ABOVE DOES NOT STEP also recommend making a factory reset (Settings, Privacy, Factory Reset, or re factory- values, leaving the VA-O-CÍ phone as newly purchased, so first make backup all your photos and content factory reset because the BO-RRA-TO-DO ) ... They also know that a factory reset "downgrading" all the applications that came from the factory, and uninstall all that you have installed. So the first thing to do after a factory reset is to reset the Google account, enable backups, go to Play Store and first downloaded all available updates, starting with those that have to Google applications that come pre-installed .
- Others say that this error occurs only in devices that have been flashed with a different ROM to factory. And the only solution would be to put back the original ROM ...
- And as many 919 error attributed to the presence of a virus which hampers the downloads, so recommend trying several antivirus to see if they detect something clean. Obviously, DO NOT USE THE SAME TIME TWO ANTIVIRUS. Install one if your computer allows, scanned, cleaned or not as if it detects anything. Then uninstalled that. Tested with another. The 5 most recommended antivirus for Android are these . To install applications when downloads do not work, read the following section below for an example of how to install Facebook from an alternative store displays.
Solution to error "Error while retrieving information from server [ RPC: S-1 : AEC-0] "
Before you continue reading, note the error code red title: just use this solution if you are getting an error with the same code, BUT NO . And it is seriously different codes represent different errors, and each requiring a different solution.
It is a mistake that began to run in Android 4 to the end of 2014.
What I recommend from Android forums is to go to Applications, and opening one by one, Downloads, Play Store and Google called Google Services Framework (or Google Services Platform), and in all 3 cases touch " Force Stop "," Clear Data "button and presents if escroleamos down to" Empty Cache ". Do this on all three applications, then immediately turn off and on the computer. Then turn it on again, now try the download. If that was not resolved, repeat ALL recommend the process but before you restart the computer, go to Settings, Accounts, and delete our Google account settings. After turning on the computer, we must reshape our Google account before attempting to download. But it should work if you follow these step to the letter.Solution to error "Error while retrieving information from server [ RPC: S-3 : AEC-0] "and [ RPC: S-7 : AEC-0]
Before you continue reading, note the error code red title: just use this solution if you are getting an error with the same code, BUT NO . And it is seriously different codes represent different errors, and each requiring a different solution.![]()
However, the RPC error: S-3 usually occurs after upgrading to a new version of Android and want to install an update to an application it came from the factory, usually happens with Facebook, and this is because the old application was not intended for the brand new features of the new Google Play.
The error RPC error: S-7 is appearing while too but it is unclear the reason why it is generated.
There are two widespread methods to solve both errors ...
Method 1 Level: Easy
First we have to eliminate our Google account settings on this device. We are going to:Settings> Accounts> Google> Delete Account.
Then, we will:
- Settings> Applications > All> Downloads > delete data.
- Settings> Applications > All> Play Store > delete data.
- Settings> Apps > All> Google Services Framework (or if they have it in English: Google Service Framework)> delete data.
- We turn off the device. Turn it on again. We go to Settings>Accounts> Add Account, and checked again. Then we go to the Play Store and it should work.
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